Stora Enso Paper
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Technical Services

​Stora Enso Paper offers a wide range of technical services that aim to help our customers to be more efficient and productive. A team of more than 30 experts is at your service across the globe.


Product support

covers remote and on-site technical service in the form of trouble shooting, follow-up of initial orders and regular production runs to guarantee the best use of any specific Stora Enso paper.


Technical marketing

supports our Sales Teams in selecting the most suitable paper for the desired end-use, helps to organize benchmarks and offers arrange of training workshops on topics such as Paper & Print, Health & Safety, Maintenance and many other tailor-made activities.


Runnability Solutions

is the newest service area. Our runnability solutions help to optimize paper consumption and to increase efficiencies in the printing and converting industries. Our Service Centre Mönchengladbach provides additional expertise and sophisticated tools to guarantee best results.


Testing & Analysis 

services help in analysing the properties of paper, ink and other consumables, and how they affect each other. Pilot machines in sheetfed and rotogravure are available for product testing avoiding the costs of industrial scale trials. Product testing includes remote monitoring of temperature and humidity during paper converting, database diagnostics and recyclability testing. The latter has become an important feature especially through the introduction of digital printing methods and new eco labels.


If you would like to find out more or if you would like to discuss a specific topic, please feel free to contact us on ​